Carmen DeArdo – Driving Business Results with Flow Metrics

Your organization is creating a ton of metrics from many different sources. You likely have burn ups and burn downs, frequency of deployment, MTTR and other Agile, Lean and DevOps metrics. So what do you do with them? Are they used for meaningful business conversations? Do they drive continuous improvement of the flow of business value across product value streams? This session describes the process and cultural characteristics necessary for using Flow Metrics to not only improve the flow of all product related work (features, defects, risks and debt) but more importantly, run experiments to improve business outcomes in terms of value, quality, cost and team happiness in a sustainable and repeatable way.