Mezmo Open Sources AI SRE Operations
Alan Shimel talks with Tucker Callaway, CEO of Mezmo, at PlatformCon 2026 about how AI is reshaping SRE, observability and the way teams run software. Callaway explains how Mezmo’s open source Aura project provides an opinionated AI SRE harness so teams can build agents that reduce toil, process telemetry, manage context and support reliability workflows. The conversation also covers telemetry pipelines, agent memory, trust and permissions, open source governance, platform engineering, AI operations and why SREs may evolve into reliability architects for autonomous systems.