Jayne Groll talks about the state of service management, looking at site reliability engineering and ITIL as modern vs. traditional approaches to ITSM.
SEP 16 · Kara Sprague
SEP 16 · Jerome Farquharson
SEP 14 · Federico Larsen
SEP 14 · Anthony Barkley
SEP 11 · Amit Kinha
SEP 10 · Israel Mazin