Cloud Editions 23.3 – Muhi S. Majzoub, OpenText

This is Textron tv. Hey everyone. Welcome back here to techron tv.

We're happy to have a first time person on our, uh, show today. He's from OpenText. Many of you probably at least have heard of OpenText, but we're gonna learn more about them today.

I want to introduce you to Mui. Maju. Mui is the Executive Vice President and Chief product officer c p O at OpenText.

Mui. Welcome to Text Drunk tv. It's a pleasure to have you here, Ellen.

The pleasure is all mine. Thank you for having me, and good morning, good afternoon to all of our audience and attendees, Even Good evening to some of the people watching this. Right?

True. They, it's from all over the world, so muy, um, let, well, let's first start with you. I mean, I gave your title your E V P C P O over at OpenText.

Um, but give us a little bit of your own personal journey, if you don't mind. Thank you so much. Uh, I started my career in the middle of the eighties, started my own company in Silicon Valley, uh, in California.

Um, we're great technologists, my partner and I, who was also a good friend of mine. And, uh, but we were not very good in the business world. Uh, three years later we moved.

He went to work for Microsoft. I went to work for Oracle in 1988. Spent 17 years.

I did many different roles. Oh, my, the highlight of my career was in the C R M division. Then move to Ca Technologies in two, oh, uh, oh four for six and a half years was the SS v P of their platform development and the UN Center app management products.

That was quite a, Went for two years and worked for K K R, uh, running engineering from Northgate Zo in London. Mm-hmm. Fantastic.

In 2012, I joined OpenText in June of 2012 as head of engineering, and it's been a great journey. Amazing. You know, in a world where the average person stays in their job about 18 months, if you're lucky, the fact that you've had the staying power to stay where you were in Oracle, I mean, and those were crazy years in Oracle, right?

Yes. That was when it was hockey stick time, you know, in terms of growth and, and everything going on there. And then of course, ca I remember Cent well, I'm a Long Island boy myself, right, right.

And ca was the, the crowning star of a crowning flower of Long Island. You know, they make their own town there. Right.

I landia. And, um, so that, that's fantastic as well. And, and here at OpenText since 2012, so we're going on 11 years now.

Yes. Uh, yes. I just completed 11 years.

And, and let me tell you a little bit about OpenText. Sure. A great company, 32 years young, um, was born as a research project from the University of Waterloo in Waterloo, Ontario, Canada.

Mm-hmm. Became a search engine company. com for several years in their early, uh, when Yahoo was born.

We then, through acquisition, grew into becoming leaders into document management. We acquired Vignette, we acquired exos, several other companies around the world since 2012. OpenText, our C E O and C T O, mark Behe, who hired me into the company, um, has been on a journey that has been orchestrated so well to bring OpenText to the cloud, but to transform OpenText to become an information management company, not only a document management.

And in the course of the 11 years through organic innovations and acquisitions, we became an information company. And what do I mean by that? We are now the leaders in supply chain.

We remain the leaders in document management through our recent acquisition. We are now a big player in security with our combination of consumer products like Web Root and Carbonite, but also enterprise security product through our ARC site, net IQ for identity management, voltage for tokenization, and the two factor authentication, interset and, uh, Brita in case from guidance software. All of these were acquisition wood, organic growth, innovation built around them to complete our information management journey.

That's impressive. Now, some of those were part of an hp, uh, acquisition slash merger Yes. Or h p e to be, Is that correct?

I don't even know. That is Correct. It's confusing HP, H p e and All the PR progeny of it.

But, um, it, it's an impressive story, but through it all, OpenText emerges today is truly a, a giant right. In the software space and in the information management space, as you mentioned, um, you know, as a shining example of what you could do there, I think a lot of our audience may have been surprised by some of the names you mentioned, because a lot of them may not realize that they're part of this OpenText family of software that, you know, is pretty comprehensive when you look at it from A to Z. Right?

They may know a piece of it, as I said earlier, but they don't, they don't see the big picture. Yeah. And the, the wonderful part about each of the acquisition is we brought the talent with these acquisition and we brought great products that we can now package and integrate into solutions to deliver content management, supply chain management in the cloud, uh, security in the cloud, both for enterprise MSPs and consumers.

And we have the privilege of serving 150,000 customers around the globe, uh, top governments top in every industry. We are serving the top brands in those enterprise, enterprise companies around the globe. Excellent.

Very good. All right. Um, I'm glad we got that out of the way, and I'm sure our audience appreciates it.

I wanna jump in a little bit into what we, you know, was the gist of what we want to talk about today. And that is, you know, o one of OpenText's flagship, uh, cloud edition, right? Is a flagship product.

There. You guys put out a release generally around every quarter. Um, new release just came out this quarter or is coming out this quarter.

You can tell us. 3 is the latest release. I'm gonna let you m if it's okay, why don't you tell us a little bit about it?

Yeah, thank you so much. We are a quarterly, we deliver products, uh, and releases every quarter. And, uh, people will say every quarter, you can only deliver, uh, minor releases, not major releases.

What we do and our strategy has worked very well for us for three years. On the engineering side, we schedule big innovations, small innovation and medium innovation in every release. And we phase approach for the big innovations we might deliver.

The schema changes in one release, the APIs in another, and the UI follow, and that completes a major feature for us. In parallel, we deliver many new capabilities. Let me give few examples.

In the content cloud, in the public cloud, we deliver many new innovation, including integrating core content into Google Workspace. Uh, we partner with all the relevant business providers and applications to integrate into their native UI and operate as a platform. An SS a p user will never know.

They are using our content management to protect, secure, and manage their information 'cause they're working in order entry, but all of their document are stored and managed and governed by our record management engine in core content or in content suite or indocumented. 3. 3.

You hear a lot in Europe about regulatory compliance around invoices, new mandates in France, new mandates in Poland, new mandates in Italy. Part of how we serve our customers is we make their invoicing and regulatory compliance easy and automated. We give them country compliance to 50 plus countries around the world to where they don't have to worry what the regulatory compliance is for Italy.

They get it out of the box in our trading grid, in our business network cloud. We've also, in 23 3 added a lot of integration to E R P with Microsoft Dynamic and NetSuite. Those are new adapters that we introduce where customers can now integrate into these offering.

Of course, we cannot forget security. Many new innovations in security that we have delivered to Webroot, to our bright cloud threat intelligence, to our in case, including our Tableau hardware to our ARC site voltage. They have all now been, some of them are being made available in the OpenText private cloud where we can give them to customers as a managed service similar to what we do to the OpenText product portfolio.

And lastly, and most important is everyone is talking about ai. Our customers. You ask, you sit with any c I o and they tell you, I'm not putting my data in a public chat, G B T or an open source.

I need somewhere where my data is secure and protected and I can experiment with large language model. Those are areas with Micro Focus. We inherited two great product.

One is Idle. Idle is an AI engine that came from Autonomy that was acquired by H P E and then later acquired by Micro Focus. Uh, we, um, have the advantage now to integrate Idle in every one of our products to do video.

Can you spell, can you spell Idle for us? It's not I t i l the, like the certification people get. It's, Um, it's, I as ilo, D as David, O as Orange, L as Larry.

So Idle like a, a grieving image Idle. Got it. That's correct.

Okay. That's correct because you know, there's also it i l right? For in the service management space.

Yes. No, not I, yes. Thank you.

Thank you for clarifying. You're welcome. Um, so yeah, we have the advantage of integrating Idle Everywhere.

Another product is Vertica. Vertica is a column or database that can house trillions of record in a single instance. And the only limitation is how much hardware can you scale and how much C P U and processor and this can you attach to your infrastructure.

That's the only limitation. We, in the first 30 days, we did an integration between Vertica and Magellan and we took data 148 trillion rows of data. We put it in a single data source and did analysis on it and build reports and dashboard leveraging our Magellan BI and reporting studio.

And it worked great. We now can offer these products between idle, uh, between Vertica and Magellan. We can offer it as a service in the cloud to our customers.

Magellan is available in both our private and public cloud. Very quickly, we will make Vertica and Idle available as well. Uh, they are available today in our private cloud.

We will make them available in a public cloud as well to customers. Excellent. 3.

Is that available now or will be, or what, what's the status? 3 when production and GA available to our customers in July? Uh, so few, uh, Few weeks ago.

Yep. Just a couple weeks. It's early August we recorded this.

You know, what I find is fascinating when, look, there are some companies that gobble up other software companies, but what they really do is they, they buy lines of software and then they run those lines out, right? We, we saw this. Sometimes you see it with like I B M products, right?

People, I B m no longer sees huge growth in a product line. They'll sell that product line off and whoever buys it sort of plays the, plays the, the line out, right? It may not be a high growth, but it's still a bit of a cash cow and they play it out for as long as it has.

What OpenText has achieved here with many of their acquisitions is these, the software came into the OpenText stable and it was invigorated. It was invigorated a lot of times by integration with other open text, uh, product lines that, you know, made a one plus one equals three sort of equation. And so rather than just running out the life cycle, let's say, of a particular product or release, you, you've injected new, new vigor, new life in into these products.

3, the, the spectrum of, of functionality here, it encompasses much of the, of the plat of, of the whole stable, of, of products, you know, all put into one, into one suite. I dunno if suite's the right word. Is it a platform, suite?

Whatever. It's one release in this case. Yes.

And, and Alan, you are spot on. Uh, our commitment, every time we do an acquisition, our commitment to the customers, um, is we're going to innovate to add value. That's our main goal, is to add value to customers.

We made that commitment five and a half, almost six years ago when we acquired Documentum. Everybody in the industry was saying Documentum went to OpenText two, just for the final days. Look at Documentum today.

We have rewritten the ui, we have delivered mobility. We've integrated into S A P into Microsoft Office 365. We have added value to thousands of customers.

We've done the same thing. When we acquired our supply chain from G X Ss a privately owned company. They were number three ranked.

We are now the number one supply chain network. We beat I B M Sterling Commerce. We provide capabilities and innovation every quarter into our supply chain and the business network cloud.

Um, we are committed and equally committed to our micro focus customer that we will integrate. We will organically innovate and we will create new combined solutions between our combined product portfolio to add value to customers. And we are a force to be reckoned with, uh, because we are focused, we innovate, and we have been on this journey now for the 11 years.

I've been blessed to be part of the company. And we have delivered to every commitment, every time I present to customers in every event. When we attend our OpenText world every year, I remind customer last year, I promised you the following items.

They are all available GA today. And I end my keynote always by saying, let me commit to you the next 12 months, I'm gonna do these six or eight or 10 things, and next year I will update you on that. And that's important because people want a technology partner they could trust.

They can, they know if we tell them we're gonna do a, we are gonna deliver exactly that. A as we said, we were Agreed. Excellent.

Mui, we're almost out of time for people who let me, they're not OpenText customers now, but they want to check it out. What, what's the ramp? What's the path for them here, the glide path?

How do they, how do they get more information and find out about this stuff? Thank you. Thank you for that opportunity.

ai, which we announced yesterday afternoon. ai. It highlights and explains our strategy for ai, the work we're experimenting with.

And lastly, anyone interested to really learn more about OpenText? They are welcome to contact me. com.

I will gladly, I consider big part of my job is the blessing of serving our customers and adding value. And I learn from every experience and every interaction and look forward to speaking with many more. There you have it.

The CPO himself is willing to talk to you about it. Check it out. OpenText dot com's a great place to start too.

ai now we're all doing it, right? Yeah. Louisie, I want to thank you for coming on here.

I hope this won't be the last time we see you on Text Trunk tv. Come back and keep us posted. Great job and continued success to you and the whole OpenText team.

Thank you so much, Alan. It is a privilege to be with you. And thank you to audience who attended.

Thank you so much. Thank you. All righty.

We're gonna take a break here on Text Trunk tv. We'll be back in just a moment.