Steve Boone – Humanizing DevOps through Data
When we talk about DevOps, there are three main conversations that form around people, processes, and technology. With the majority of our workforce remote, we’ve lost part of the human interaction that helps teams collaborate, communicate, and understand the day to day challenges that come with creating great software. In this presentation, we will take a look at the important role data plays within our DevOps organization, and how that data can influence and humanize many aspects of our organization, including people (culture), processes (tracking and planning), and technology (business agility). We will also discuss how data can be leveraged to create a culture filled with empathy and understanding. Many employers are starting to look at key “Human Skills” as part of their DevOps hiring strategy. We will cover the different types of human skills that are most sought after, and also how can we use data to help individual contributors grow from a “T-shaped” skill set to an “E-Shaped” skill set. We will also discuss how data can be leveraged to improve communication, visibility, and improve alignment between engineering and the business.
